We booked three rooms totaling approximately $6,500, so we expected the level of service to match the luxury price point. Unfortunately, that wasn’t our experience. Although check-in begins in the afternoon, only one of our rooms was ready around 3:30pm. The other two rooms weren’t available until 5:20pm, despite being reserved well in advance. In our first room, both the conditioner and body wash dispensers were empty upon arrival. Note that, for a double bed, there’s only one sink in the restroom. The AC does not appear to be working well, despite setting on the thermostat. It gets pretty warm in the middle of the night. On our last night, before leaving for dinner, I specifically requested that our room be cleaned. When I returned, the room was actually in worse condition than when I left. All of the pillows had been piled onto one bed, the second bed had been stripped apart, and the sheets were left on the bathroom floor. There was no housekeeper nearby, so I had to call the front desk and leave the room again while they corrected the issue. I also stopped by the café next morning for an iced matcha latte. The drink was only filled about three-quarters of the way, so I politely asked if that was how it was intended to be served. The barista didn’t seem pleased by my question and simply added more milk. However, the cup still wasn’t filled to the top, and the extra milk diluted the matcha, leaving it tasting mostly like milk. This latte was $8.75! I would have just bought milk if that’s what I wanted to drink. The Hythe is a beautiful hotel with great amenities and an excellent location. The valet team was especially friendly and provided great service throughout our stay. However, for a luxury hotel at this price point, I expected much more consistent attention to detail and a higher standard of service. The property has a lot of potential, but the guest experience didn’t live up to what we paid for.

One of the friendliest staff I’ve ever encountered. From the time I booked my stay until I left, they made me feel incredibly comfortable. I was traveling with a dog and they directed me to a pet sitter and activities to do with my little guy. They treated him like a vip guest with treats and everything. The large property is absolutely beautiful, well maintained and perfect for conferences, family gatherings and private events. Within walking distance of shops, skiing and plenty of restaurants, this is an ideal location for summer and winter. My room was comfortable and clean. Joseph & Rachel among other staff went out of their way to go out of their way to make me feel welcome. The s’mores & whiskey tasting were really cool touches. They’ve even got a special vehicle to take you off property if you’d like to visit more of Vail. Everything about this resort says luxury.

This is our second time staying at The Hythe and both times have been fabulous. We only live about 90 minutes away and the first time we visited was Easter weekend 2026. We were able to check in very early but it was also a very bad ski season and they had experienced many cancellations. We are Marriott Bonvoy Platinum members and our upgrade was a decent one for this trip This being our second trip we really received a nice upgrade to a corner one bedroom suite and it was lovely. This trip we also arrived around 1030am and were not able to check in early, so we had to wander around Vail Village for about 3.5 hours which wasn’t a big deal to us. They had about 250 checkouts from a conference so it made more sense the room wasn’t ready. When our room was ready, they did call us at 2pm and let us know the room was ready, as they stated they would. We were celebrating my birthday and they left a birthday card with chocolate covered strawberries which was lovely & delicious. The hotel is beautiful and we very much enjoy it. The S’mores are a great touch each day. The more adult hot tub is a nice area to relax as the pool definitely has many families if you don’t mind that. Brunch was great both times and we didn’t have to wait long to be seated. Valet was very attentive when we arrived and stored our bags for us till our room was ready. Upon checking in, the front desk took our luggage tag and the bags appeared within 10 minutes to our room. So very timely. Our late check out till 4pm was honored and we ended up actually checking out around 230pm. Valet then was a bit more chaotic and they forgot to grab our car at first and my husband had to stand around a bit longer waiting. But it wasn’t egregious or anything and they apologized for the delay. The bourbon tasting is fun each time. And the second floor bar had some decent drinks. We did not eat dinner here or order room services so cannot speak to these experiences. Areas of improvement. 1. I found odd was when I inquired about CO local hotel rates & discounts for hotel rooms, the front desk staff had no clue and gave me the hotel reservations email to ask them. Seems like something the front desk staff should at least know about since many many hotels in all the mountain towns have this offering. 2. The water temperature of our room during our second stay was really temperamental. It was either scorching hot or cold and you couldn’t get a get right warm temp. Also showers are not large. 3. The room never truly cooled down till hours and hours later and the living room was cooler than the bedroom. It was just odd for a room that didn’t get the most direct sunlight and had blackout curtains it took a lot to cool it down and if you adjusted the temp even one degree the room really started warming up again. We will be back for sure. But just a few items for how high of a price point this hotel is. $65 valet on top of a $60 resort fee is alot so hopefully these changes can be embraced to enhance the experience. It’s a lovely hotel overall and an easy walk into main Vail Village through Lionsheads village.

Let me just say the bar area was fabulous. Alex, Devin, and Christian were amazing. They were all sweet angel babies. Very accommodating, and deserve a raise. 10/10 recommend.

I visited for a work trip and organized several dinners and activities around the hotel. The location is excellent, and the rooms are spotless and thoughtfully equipped with everything needed for a comfortable stay. I especially appreciated the in-room humidifier—it made a big difference during the dry winter month (I stayed in February 2026). The staff were outstanding. Every interaction was friendly, welcoming, and genuinely helpful. Since I visited in winter, I loved the thoughtful touches like complimentary s’mores kits and hot chocolate each day, as well as free drip coffee every morning. The hotel is perfectly situated for skiers and snowboarders, just a two-minute walk from the lifts. They also offer complimentary transportation within the village on a first-come, first-served basis, which was very convenient. Overall, I had an excellent experience. The group sales manager made organizing my trip seamless and stress-free.

I recently stayed at The Hythe, and unfortunately, it was a quite disappointing experience. While the property itself is beautiful, the level of service and available amenities during my weekend stay fell far short of expectations for a luxury resort in Vail. It seems that during certain times of the year, the hotel scales back to the absolute bare minimum. Many of the core features I was looking forward to were completely unavailable: • Closed Amenities: The outdoor pool was closed, and the full morning breakfast service was non-existent. • Dining: All on-site restaurants were shut down. While there was a "grab-and-go" option available, the selection was minimal and didn't make up for the lack of a proper dining experience. • Room Maintenance: I was placed in a Fireplace Room, yet there was no way to actually turn the fireplace on. It’s these kinds of details—which you expect to be seamless at a resort of this caliber—that were completely overlooked. The Saving Grace: The only reason this isn't a one-star review is the staff. Everyone I encountered was incredibly kind and tried their best to be accommodating despite the circumstances. A huge shout-out to Chef Kanoe, who went above and beyond to take care of me and made a genuine effort to improve the stay. Ultimately, if you are paying full price (or even "off-season" rates), you expect the full resort experience. If the pool, restaurants, and basic room features aren't operational, the guest should be notified well in advance. I likely won’t be returning until there’s more consistency in what they offer

From the time we arrived and were greeted by Sean at the valet/bell stand to check in with the graciousness of Debby and Nancy that insured my family received the perfect room and to the smile and over the top hospitality provided by Elizabeth at the restaurant this has to be one of the best experiences we have ever had at a Marriott property! These individuals created an environment that will not be easily forgotten and will be recommended to others on our path. Well done Hythe team. Excited to come back!

From the moment I stepped into the lobby of The Hythe Resort, I was captivated by its stunning aesthetics. The warm, inviting decor set the perfect tone for my stay, creating an ambiance that felt both luxurious and welcoming. The attention to detail was evident, making me feel right at home. What truly stood out during my visit was the exceptional customer service. The staff were genuinely warm and friendly, always ready to help with a smile. I particularly enjoyed the delightful touch of free s’mores and a cozy fire pit outside the lobby, which made for a perfect evening gathering spot. The complimentary hot chocolate was an added bonus that perfectly complemented the Wintry atmosphere. Breakfast at the resort was one of the best I’ve ever experienced! The variety and quality of the meal were impressive, ensuring that I started each day on a delicious note. Additionally, when needing directions to the ski lift and gondola, the staff were incredibly helpful, guiding me just a short 2 to 3-minute walk away. Overall, my experience at The Hythe Resort was delightful, and I loved every aspect of my stay. If I had one suggestion, it would be to update the rooms to reflect the same aesthetic charm as the lobby. Nevertheless, this did not overshadow the wonderful experience I had.

Avoid this hotel entirely! We stayed at The Hythe Vail for three nights and had over ten thousand dollars worth of personal property stolen directly from our locked hotel room. This included an Apple Vision Pro, a Chanel bag, and ski goggles. The items were not left out. They were inside zipped bags in our luggage. The in-room safe was too small to accommodate them, which is unacceptable for a hotel charging luxury prices. Someone went into our bags and selectively took high-value items. No one had access to our room except hotel staff. What is truly unbelievable is that after the fact, the hotel somehow determined that there was only one possible person who entered our room on all three days who could have taken the items. Amazing how quickly that conclusion was reached. Even more alarming, there are no cameras in the hallways. For a so-called luxury hotel, the complete lack of basic security infrastructure is shocking. The response from management was dismissive and devoid of urgency. There was no accountability, no meaningful investigation, and no concern for the seriousness of what happened. Being robbed inside your own hotel room is violating. Being treated like it is an inconvenience rather than a crime is infuriating. This hotel charges over two thousand dollars per night while offering motel-level security and a total lack of regard for guest safety. I have stayed in hotels all over the world and have never experienced anything like this. Not once. If you value your belongings or your peace of mind, do not stay here. Paying luxury prices only to be stolen from and brushed off afterward is an absolute disgrace. This is not a luxury hotel. It is an unsafe property that does not protect its guests.

I just stayed here for the first time this weekend and the hotel was extraordinary. The moment we pulled up, the valet came up to us and attended to our every need. Parker was the person who helped us. He made sure we got help with our bags, said 'hi' to my dogs, gave them treats and made sure that my car got charged up before we left. The valet even found one of our lost leather gloves and made sure it got back to us before we left. We used the heated pool and hot tub that evening even though it was below 0, and both were fantastic. We opted to get room service for breakfast with the ribeye and eggs, banana foster pancakes, bacon, juice and coffee. Everything was exquisite; just perfect. Our room was everything that we could've asked for. The fireplace was heavenly and, with our room overlooking the mountain, we truly couldn't have asked for a better stay. I've always had trouble sleeping at hotels, but the bed in our room was so comfy I easily slept through the night. The inside of the hotel was absolutely gorgeous. The bus stops right outside, so we just caught that to get into town, but if we wanted, they had a driver to take us wherever we wanted. At checkout, they made sure to help us with our bags, and got us everything else we needed. They pampered both us and my dogs. If you're thinking of staying in Vail, stay at The Hythe. I only stayed for the weekend, so I didn't get to try all of their amenities, but I will definitely be back so I can try out everything they have to offer.