Great location for people in town for Convention or a Denver adventure. The included breakfast is perfect with a great variety of hot options. Walking distance to downtown spots and right by 16th street which is a nice walkable area with a Free Bus that constantly passes by. I don’t know if it’s the season, but very low activity/people in Downtown. The spots around town were nice but pretty empty which made us feel somewhat unsafe walking at night.

I came to Denver for my very first trip out of Texas and chose to stay here since I’d be solo the first 2/4 nights in Colorado. I really enjoyed my time here and would come back. The room was comfortable and the view was great. I loved that they accommodated me and gave me the top floor. Despite one of the rude overnight front desk attendant, the rest of the staff were very welcoming and made sure everything ran smoothly for me. Special shoutouts and honorable mentions to: Valets (Dylan, George, Daniel, Oran and Logan), Front Desk (Angel, Alyssa and Cristy). Each one of them were sweet and very helpful with all of my needs. Thank you for making my visit/stay wonderful.

It's hotels one of my favorites it's literally right downtown with walking distance from the convention center it's right down the street from the stadium meow Wolf is right down the street and a lot of other restaurants and fun things to do. It's also with walking distance from a bunch of bars if you're looking to bar hopping other than that it's it's really great and the staff is pretty good The rooms are really nice I got one on the top floor so that was awesome and it overlooks the whole city so if you're looking for really cool experience get one on the top floor. The rooms tend to be a little pricey depending on the time of year , but I always have a great time every time I go .

I am writing this review in regard to a refund I have been requesting for several days. I reserved a room for 01/10/26-01/11/26 to celebrate my 30th birthday. I was unfortunately diagnosed with the flu an pneumonia on 01/09/2026 and was unable to celebrate anything. I called bookinh.com customer service Friday to cancel the reservation as I did not want to expose any of the staff or other guests to my illness'. I was still charged for this room. I also messaged the hotel who informed they would allow a refund but i needed to discuss it with booking.com. I have made several efforts of getting in contact with them but have not had any success. After the hotel approved my refund over the weekend, the hotel then informed me today that my reservation was show as a "no-show", even after I reached out on Friday 01/09 to cancel. I have been going back and forth with them ever since and find it unethical to try and charge a potential customer due to them being sick. Human beings cannot plan or scheduled when they will be sick. I am simply asking for the money that was not suppose to be taken from my account (as I did reach out and communicate this on 01/09/2026) to be returned to my bank account. I am confused as why this has been such a hassle. I work in the medical field, we would not charge a patient for a visit they are not able to attend if they are sick. If your hotel would like to practice good customer satisfaction, this should be one of them. Thank you.

This was my second time staying at this hotel, and I honestly recommend finding another place. Here are my reasons. 1. The room was not clean. I found a noticeable amount of hair in the bathroom. 2. I requested one extra pillow, but housekeeping never came. The front desk said they only had one housekeeper working on a busy Saturday. If that’s true, it shows a serious lack of staff management. That also explains why the room wasn’t properly cleaned. You’re better off staying somewhere with better service quality and faster response times. 3. If you’re traveling with pets, stay somewhere else. There is no nearby area around the hotel where pets can urinate or defecate.

Great location. It is near to everything you would need. The employees and amenities were a highlight. Thank you for being open during the holidays. The hotel is right at front of a big parking lot so the view is decent but not great. Since the hotel it is in the downtown. Just be careful going for a walk around the city. I have noticed a good amount of people under drugs or homeless people.

I love this hotel. Every time I stay in Denver it’s the first place I check for availability. Perfect for business and convention travelers, it is a simple and efficient hotel located in the heart of the city. Very close to the 16th St Mall, Convention Center, and the performing arts center, you could walk to any of these spots or a number of great restaurants nearby. The staff is always helpful and the bar typically has a good crowd starting their night out or wrapping up a day around town with a friendly mix of people. An added bonus is the breakfast in the basement dining room. Better than a typical continental breakfast and they have the pancake machine that I love at most of the Tru hotels.

Stayed here for a conference. The conference center is only a block or two away so it was a very convenient location. I stayed for three nights. I only ate breakfast at the hotel one morning but they seemed to have lots of good options. I really appreciated all the help from the front desk. They kept a cooler of breastmilk for me in the freezer so I was able to transport it home on my flight.

Tru by Hilton in downtown Denver was clean and the staff was nice, but I likely won’t be back. Our room block rate was $249 and for that price I thought it would be quite a bit better than it was. What I liked- Clean rooms Friendly staff Sheets were so soft and bed was comfy Close to convention center - super easy walk What I didn’t like- It is SO LOUD - you would think the windows were made of paper. Even on the 13th floor the noise throughout the night from the street was ridiculously loud and kept me up. Not great when you’re on a work trip and need to be “on” the next day. Yes the place is clean, but the fragrance of the cleaner is overwhelming. I’m not usually sensitive to that and it gave me a headache. Rooms are tiny. Ok for the biz traveler, but not great for more than one person. There is no dresser and no closet. There are hangers on a tiny bar and racks on the wall. The ironing board is small, which was fine except that it only raised up to my thighs. I’m only 5’5”. Free breakfast was worth every penny - In the basement with very soupy oatmeal, mediocre scrambled eggs and cheese that wouldn’t melt. So glad I found the Vibe coffee shop around the corner and ate there the rest of my stay. Overall is was “fine” for a few nights but really left quite a bit to be desired.

Rooms are small and barebones. No closet, no bureaus, no luggage rack. HVAC in room is loud with rattling fan. Shower is best part of room. Nice lounge area, but bartender (who was extremely nice) had to take a 30 minute break at 9 pm...no backup staff. Breakfast is also sparse and quality is poor on ingredients. Coffee station ran out of coffee more than once, creamers not filled, etc. Hotel is either short staffed or mismanaged.