I booked last-minute (within 4hrs of arrival), I fully own that. The (non-status, self-proclaimed) family in front of me at check-in begged for an upgrade due to their having a larger party, however it consumed the upgrade I had been offered (and was owed, due to status. Hate to be that guy but...) I didn't make a fuss, but no accommodation was made and we ended up in a *very* small room (anything that ends in *27 should be avoided due to the emergency exit stairwell taking up half of the room's footprint, and the stairwell is next to your door). Staff was nice. No coffee machine in the room., which is blatantly weird to me and makes me think I was put in a normally non-rev room (?). Of the 50+ 5 Star hotels we've stayed in around the world in the last few years, I'd give this a solid "Meh. I think the manager is asleep at the desk". I did not call the front desk to ask about the issues, as my default assumption is when you operate at this level that service is PUSH at excellence, and not PULL from customers from mediocrity to get what you have been promised. I don't ask for things I've been promised; I let management know when they've failed. I can get my own coffee. If you want the true Kimpton experience, this is not the place. There are exceptional Kimptons. This is not one, especially for the $900 I spent at the hotel and restaurant. Meh.

This hotel was absolutely beautiful. I was told it’s over 100 years old but well preserved and the decor was beautiful. My room was comfy and cozy. The lighting in the room was a bit dark. It would’ve been perfect. If it were a romantic getaway however it made it very hard to see even with all the lamps on. I had a small problem with thermostat, but it was taken care of right away. The only drawback was that the main elevator was not working (I think it was being renovated) so everyone had to walk through the restaurant to the back to ride the service elevator. It was a bit annoying.

Stayed here for a week during a work trip to Denver, and while the location is excellent for downtown access, the overall experience was disappointing for the price point. Check-in was smooth, and I appreciated that the hotel offers a happy hour and nightcap, though unfortunately I couldn’t take advantage of them because of my work schedule. The biggest issue was the WiFi. Since I was splitting time between working from the office and remotely from the hotel, reliable internet was essential. The connection was extremely slow throughout my stay, to the point where even basic browsing struggled. The hotel even has a dedicated internet support button on the room phone, but support was limited to resetting the router, which never solved the problem. I eventually had to work from nearby cafés instead, which was frustrating for a business stay. The room itself also felt dated. The headboard looked worn out and gave off more of a budget motel vibe than a hotel in this price range. Housekeeping was inconsistent as well. Service only happened after reminders to the front desk, and even then it lasted just a few minutes. Towels and glasses were sometimes not replaced. One positive was the onsite restaurant. The food was good, although the menu could use more variety. Like everything else at the hotel, it was also fairly expensive. Overall, I regret booking this hotel for a 7-night stay. For the price, there are likely much better options in downtown Denver.

Wonderful stay at this hotel! Rooms are so clean. Forgot to let them know that the body wash pump wasn’t working but other than that, room was fantastic! Jess at the front desk was accommodating, professional and was able to all our questions. Although, we weren’t able to check in early, Jess texted us once our rooms were ready, which was earlier than check in time. I liked the central location in downtown where we could walk from union station and then down to Capital for example.

Hotel is in a perfect location to explore downtown Denver. Like many people have mentioned, the rooms are spacious and very comfortable. They especially have excellent staff members. We used their free bikes and had a flat on our ride. Jessica, the receptionist, was quick to help us out and had Alan, their maintenance/mechanic, pick us up in his personal vehicle to help us during a moment of need. Super friendly, and very apologetic about the whole ordeal. I would definitely stay here again.

My wife had a great stay at Kimpton Hotel Monaco Denver. Check-in and checkout were seamless, the valet was extremely quick, and the staff was kind, helpful, and easy to work with throughout the visit. She also appreciated the La Colombe coffee — nice touch. Overall, very smooth and comfortable experience. Would definitely stay here again.

This 1-star review is specifically about the lobby, elevator and bathrooms so I could get their attention. The hotel is an old building, but they have refurbished the rooms decently and is a great location. The front desk staff are super nice and the rooms are clean and big. The bathroom tiles are not clean, damaged. What needs to be fixed is the funky smell in the lobby and the elevators are broken and we have to use the service elevators to go to the room. This slow and disruptive to the restaurant and for the working staff and guests need to wait for a long time during busy times.

Hotel was okay where room spacious and beds comfortable. Also there was two happy hours per day. Attendants were polite and provided good service. However, I was assigned a room that had a view of a parking garage. I desire sunlight but had to keep them closed to prevent people from looking into my room. ARGH. . Based on another client review management response, you may be placed in a room with an obstructed view if u don’t have IHG rewards (I signed up when checked in). We also had to use a service elevator as customer elevator disabled. I felt unsafe when having to walk from the service elevator during night hours. ARGHHH

Chris or Kris (an older female with grey hair; (who knows how you spell it) at 0215 on 22FEB2026 after we were out having dinner and drinks. My partner called from the room asking for late check out since the AMEX Hotel Rewards offers/gives you late checkout after 2pm/1400…. Says she can only give checkout till 1200/1200 HRS. I went down to ask In person, I walked up to the counter, at PAST 2AM…. Nobody else there… waits she’s scrolling in her phone…. Continues scrolling while I’m standing there. Maybe 3-5 seconds but still does so… looks up, I initiate conversation. Ask about late check out past 2pm since we are AMEX Hotel Rewards Members, but still says I can do until 12(noon), and says that we can ask the morning crew/personnel/staff. I ask who’s on shift, she gives me the name “Drake” . I ask, “who is the manager”. She says she doesn’t know; flips through a couple sheets of paper. I ask for her name as I’m walking away, and she says Chris/Kris after looking back up from her phone at the counter. Honestly a terrible experience here using the AMEX Hotel Rewards opportunity as our first use…. She was rude, had zero effort to providing a positive customer experience…. Didn’t ask for our room number after I mentioned being AMEX Rewards Members to verify if we were authorized that option (even though it explicitly states that in the rewards opportunity) She chose this job, and should care about doing the very best representing the company regardless if it’s 11am or 2am…. She clearly doesn’t care about going above and beyond for her customers. Fire her, and hire someone who wants to take care of others that chooses the job.

This is our 2nd stay at a Kimpton hotel (love their dog-friendliness which is the best I've found anywhere, even on BringFido, which is who I booked through) after a great experience in one of their SoCal properties. The Denver staff were friendly, responsive and helpful throughout our stay, no doubt, and they did their best to accommodate us when we checked in because the elevator had broken down right before we arrived. We were told that if we didn't want to cancel and go somewhere else instead, our room was moved to the lowest available floor (3rd) to minimize the inconvenience of stairs which was thoughtful, but we quickly learned our window view ended up being a view of the nextdoor parking garage's midlevel floors to the front+left and the building's exterior wall to the right which was really disappointing. To get our stuff and selves up to our room we had to leave our luggage on the cart in the lobby and walk *through* the main aisle of their highly rated restaurant's dining area with our hands full and dog in tow to get to the stairs... which was super awkward since we arrived around dinnertime and the stairwell was tucked behind where the front-of-house meets the back-of-house (servers point-of-sale station just outside the kitchen entrance). We settled in and went to dinner nearby, and by the time we got back it was fixed. Not wanting to make extra work for housekeeping just to move to a room with an actual view, we didn't ask to be moved once the elevator was fixed which turned out in our favor because towards the end of day2 it went out of service again (I was in bed sick all of day3 from non-hotel related adventures the day prior so I'm not sure what happened thereafter). When we checked out as scheduled the morning of day4, they were having guests use the freight elevator. Overall, I am really grateful for Kimpton hotels being the most dog friendly place out there with a genuinely friendly atmosphere and great staff. Some Google et al reviews I saw after this trip ended also mentioned the elevators going out of service over the past few/several months so it may be a reoccurring problem. Only a ???/??? review here not to complain, but moreso to make people aware that, while I 100% highly recommend Kimpton overall for dog families, call ahead and ask the front staff at this particular location about the elevator's status lately if you aren't used to Denver's altitude (heard some echoes in the stairwell from people not used to mountainy altitudes staying on the 4th floor really struggling!) or if your dog has mobility issues and can't manage stairs; these ones were a bit steep due to the building's olderish design compared to what you might be thinking.