Was upgraded to the mile high suite and it was honestly pretty amazing. Top floor, massive apartment, all windows, very nice room. The location was great too. Ordered room service a couple times and it was fantastic. The only thing that was bad is this place was terribly understaffed. I almost missed my flight bc they had literally one valet and one person at the front desk during one of the busiest times of the day (around 3pm) for Explorist & Globalist checkouts and checkins. Myself, another couple, and another individual were all nervously pacing and waiting looking for the valet who was gone for 15 min. The front desk didn’t even have a key to the valet drawer where my key was (my car was already out front bc I requested it in advance, this wasn’t like I was waiting until the last minute). It’s so frustrating to see your car and just be sitting there for 15 min with no one able to get your key out of the drawer and literally almost no employees even around. I decided not to decrease the star rating bc the stay besides this was about as good as it could be, and the staff themselves were actually really good, but I’m telling management if you don’t put a second valet on and another front desk agent you’re going to lose customers. Doesn’t matter how great the stay is if you cause someone to miss their flight it’s going to ruin the stay. Luckily I got onto my plane 10 min before the door closed, but as I mentioned I specifically requested my car 30 min in advance since I knew I’d have a very tight travel time with when my last business meeting was ending (the reason for my trip). Get more people on staff especially valets, don’t be cheap!

Incredible. Booked with Amex Platinum hotel credit for quick staycation. Stayed for my wife's birthday, was upgraded to higher room at check-in. Also had a six pack of beer on ice and macrons waiting for us in our room! On top of that, we were given unlimited minibar ! Super cool. Breakfast and dinner was very good. The new 16th street mall in Denver is amazing, what an addition! Thought we were in another country. Will definitely be back!

After a 3-week vacation throughout Denver and Colorado, the Thompson Denver has been, without question, the absolute best hotel we have stayed at. The level of service here is truly unmatched. Every detail, from the incredible food to the professionalism and warmth of the staff, has exceeded our expectations. A special thank you to Kerolyn Hamilton, who has made our experience unforgettable. From remembering us each time we return to greeting us with genuine warmth and kindness, she consistently delivers a level of care and customer service that is rare to find. She goes above and beyond during every interaction, and it genuinely made us feel valued and welcomed throughout our stay. The Thompson Denver has set the standard for hospitality, and we cannot recommend this hotel enough. We will absolutely be back.

Our stay at the Thompson Denver was absolutely wonderful. From the moment we arrived, the staff greeted us warmly and even welcomed us with delicious chocolates. The hotel’s sophisticated bar area creates the perfect atmosphere to relax and unwind, and its prime location in the heart of downtown Denver makes it incredibly convenient to explore nearby restaurants and concert venues. The Thompson truly goes above and beyond to ensure guests feel well cared for in every detail. We couldn’t have been more pleased with our experience and would happily stay again.

This is such a special space. SO many high points! They hosted our wedding ceremony in their 6th floor event space, which was beautiful! And then promptly afterwards we had an intimate dinner for 4 of us in the Chez Maggie. Jeff, our server was absolutely top notch, and Jarred went above and beyond to make our experience one we will never forget! Move this place up to the top of your list... You won't regret it!

Well situated hotel with lots of great details. Our King corner suite was plenty spacious and was outfitted really nicely- contemporary but not too modern. The bed was very comfortable, the bathroom well appointed. We had nothing but great service at Chez Maggie. Two breakfasts and a dinner there and the food was top notch (other than an overdressed Bob salad). The hasbrowns were out of this world delicious. It was the service that would bring us back though- all the people working were genuinely kind and wanted us to have a great experience. Thank you to Bailey at Chex Maggie especially!

I stayed 3 nights at the Thompson Denver for my first trip back to Denver after moving out of Colorado in August. From check-in to check-out, the experience was nothing short of incredible. Kimberly at the front desk was extremely helpful after a long day of traveling. I was able to check into my room 5 hours early and was even upgraded from a neighborhood view room to city view on the 10th floor. I grew up in this city, and the view left me stunned as if I had never been here. I can’t believe what it’s like for someone seeing it for the first time. The hotel is located right next to the newly renovated 16th Street in the heart of downtown. Even with this active location, my room was completely silent every hour of the day. The room itself was spotless and modern with all the basic amenities you’d expect, including a soft bed perfect for your post airport nap and after dinner laziness. As someone who works in a Michelin stared restaurant, I’m a bit of a snob about service. The Thompson hit every mark and even surpassed my expectations. Every encounter I had with the staff here was memorable and personalized. I can attest that this is something difficult to fake. The Thompson pairs with Denver like a fine wine, not necessary to enjoy a meal but something so elevating you forget how to go without it. I would absolutely recommend this experience to anyone looking to visit Denver, or even as a staycation for those who need a sight for sore eyes.

This is hard for me to write because I genuinely love Thompson properties and have stayed at many of them. Unfortunately, my experience here was deeply disappointing. Every interaction I had with the front desk last night fell short. I had just spent four days in the hospital and was really hoping for a smooth, restorative stay. Instead, the room service options kept dwindling by the minute, and I could not get ahold of room service at all. When I called the front desk for help, they were difficult to reach and unhelpful once they did answer. I called about fifteen minutes before room service closed. I understand that is not ideal, but my request was extremely simple. Two dessert items only. When the front desk finally answered, I asked if they could relay the order. I was stopped mid sentence and told they would only transfer me to the room service line, which I already knew was not being answered. Unsurprisingly, it still was not. Breakfast the next morning was also very underwhelming, especially for the price. I may be comparing it too directly to a recent trip to Spain, but even accounting for that, the offering felt lackluster. That may be typical for the U.S., but it does not align with the expectations of a Thompson property. The room itself was clean and comfortable, as expected. Everything else was forgettable at best. Overall, I was very disappointed with the service. I would not return, and I would not recommend this property to others. PS if you’re ever Spain, stay at *any* of the Hospes properties (they’re all in Spain and there are like 15 of them. They are eye wateringly affordable, and all in renovated palaces), have breakfast, then come back to this review and you’ll get it. Save your money, go to Starbucks. (Can’t believe I just wrote that)

The aesthetic of the hotel is definitely modern and pleasing. However we had a very difficult time getting the room we booked. The walls are very thin and I’m not usually one to complain. The temperature control in the rooms was also odd, but I believe they were having some issues so hopefully that was one-off during our stay. Otherwise a good location in Denver, easy to get around and plenty to walk to.

The Thompson Denver location is one of its biggest perks. If you’re flying into Denver International Airport, save yourself the Uber fare and take the $10 train instead. The station is only about a five minute walk from the hotel, making arrival simple. There are several other hotels within a mile radius, but many of them sit in areas with a noticeably higher homeless presence. In contrast, the Thompson feels like a much better situated choice, offering convenience without sacrificing comfort. The hotel itself has plenty of amenities: a venue space, a restaurant, a bar, and a fitness center. If you’re planning a trip to Denver for fun, it’s worth calling ahead to see if the hotel has any events happening during your stay. You might end up having a whole night of entertainment without ever needing to leave the property. As for the dining experience, the on site restaurant serves both dine in meals and room service. I will say, the crab toast and calamari were probably the worst I’ve had, but the French toast at brunch was actually quite good. The rooms are clean, and the TV selection is okay. While I personally wouldn’t touch any of the snacks (since none of it is complimentary), I do appreciate that the hotel stocks plenty of them and even provides an iPhone charger, which I always seem to forget. One downside: I left room-service dishes out in the hallway, and they were still there the next day, which was disappointing.