The rooms are clean, but the elevators seem to hit something in the shaft on the way up which makes a person feel uncomfortable. The WiFi is horrible, and even cellular data signal is weak in the hotel so don’t plan on doing any work or communicating when staying here. The restaurant is always out of coffee and cups, the service is slow and prices are very expensive for what you get. I’ll stay somewhere else next time near the Denver airport, the complimentary shuttle was convenient.

My return experience was just as bad. After arriving back at Denver International Airport, I waited over 1.5 hours for the parking shuttle, and not a single shuttle showed up. I called customer service multiple times, but they were unhelpful, provided no clear information, and made no effort to resolve the situation. After a long trip, the last thing anyone wants is to be stranded at the airport with no transportation back to their car. This level of service is completely unacceptable for an airport parking company. I will never use this parking service again and cannot recommend it to anyone. If you need reliable airport parking, save yourself the frustration and choose a different company.

We are currently staying at the DoubleTree by Hilton on Tower Road, and this is our second stay at this property. Unfortunately, the rooms are not what we would expect for the price being charged, and the overall cleanliness is below what should be expected from a hotel in this price range. After checking in today and being in the room for only a few minutes, we found a folding knife on the floor near one of the beds. This immediately made us question how thoroughly the room had been cleaned. If the floor had been properly vacuumed or inspected, it seems unlikely that something like that would have been missed. We took the knife to the front desk and gave it to the desk clerk. We were told that a manager would contact us to discuss the situation, but that never happened. This experience was very disappointing, especially because it appears to reflect a lack of attention to detail by housekeeping and a lack of follow-up from management. This will be our last stay at this property, particularly since there are cleaner and better-maintained options available along Tower Road.

Let me start of with saying it’s very close to the airport which it’s perfect for trips! As soon as me and my husband walked in we were greeted with warm and smiles the staff was very friendly and explained everything to me when I walked in the room the TV was on and said Welcome Blanka I have never seen that before but I loved it! I am grateful for the room service was on point everything was clean and organized she was just awesome I will definitely keep this hotel in mind and plan my next stay there (I paid for the hotel and flight only $540) also the AC worked very good the only thing that I didn’t like was the WIFI that did not work at all Also I wish there was more light in the room but that’s about it

The way they offer continental breakfast but don’t have the staff to open it before 845 am. They seem to have terrible management that can’t control their staff, like how can you only have one person to open your whole breakfast. When asked the front desk person just laughed and said they must not have set their alarm, zero effort to fix anything. The room was also fairly dirty and the shower only worked on the highest heat setting which would scald someone. Plus it looks like there is some sort of poop stain on the wall. There are so many hotel options within a few feet and I would choose any over this one.

We had such a great stay! With a super early flight, staying close to the airport was a must, and this hotel made everything so easy. Check in was smooth, the room was spotless, and dinner at the on site Bar and Grill was delicious. The airport shuttle was quick and seamless, which we really appreciated first thing in the morning. Truly no complaints at all. We will absolutely stay here again!

Room was clean is a little worn and staff were personable. Room service was prompt although my salad didn’t have any dressing which was kinda weird. Standout was Peter the shuttle driver who had the wait times at DIA security pulled up on his phone and let everyone know where security was (because that changes every time you’re here) and about the trains, etc.

Probably won’t stay there again. $16 for vehicle parking (security), towel bar was pulled out of the wall in the bathroom , window screen flopping in the breeze, holes in bath towels, no body soap or conditioner. We told the front desk and she asked if we contacted housekeeping about the soap. It was too late at that point, I was in the shower when I found out it was empty. No refund was available since we didn’t book direct thru them. They said thanks for reporting the issues. Whatever… The food in the restaurant at the property was really good, but they had a lot of beers out of stock and no flights, kind of odd for a tap house. Disappointing for a Hilton owned property.

Very close to the airport and the Gaylord Rockies convention center. The staff was super friendly and helpful. The hotel and room was clean. The menu at the restaurant was pretty limited, and there wasn't a lot of other options within walking distance. The room also had a lot of little lights on switches, etc, which lit up the room at night. It's a good option if you need to be close to the airport.

I travel approximately 100-150 nights per year, and this was an unsafe experience. First - the shuttle information from the hotel messaging is incorrect. After waiting 45 minutes, I called the front desk and they told me it was wrong. Ended up taking an Lyft. This alone was not a big deal and I would not be posting a review on that alone. More concerning was they gave me a room already occupied by someone. I was arriving late (11pm), swipe my key and was greeted by a very upset (understandably so) woman. I immediately left. The front desk kind of shrugged it off and gave me a new room. I've been chatting with Hilton on the website and they seem to have very little concern about this. This seems like a very unsafe situation for me and for the guest in the room. Pretty shocked at Hilton's lack of concern, both at the hotel and on the corporate site, about this.