I stay in a lot of hotels for work, so I’ve had plenty of experiences with hotel staff, both good and bad. The staff here genuinely stood out. Everyone I interacted with was friendly, welcoming, and helpful throughout my stay. I especially want to recognize Jamie at the front desk. She took the time to give me several restaurant recommendations and even wrote them down for me, which was such a thoughtful touch. Every time I came through the lobby and Jamie was working, she was incredibly inviting, helpful, and genuinely seemed to care about making sure guests had a great experience. Little things like that make a huge difference when you spend as much time in hotels as I do. Jamie is an absolute asset to this property, and the entire staff made this an easy 5-star stay.

Hotel is nice and clean. Staff is friendly. Room has nice amenities, large bathroom, shower. Comfortable bed, sofa and desk. Impressed with the hotel itself, what I’m not impressed with is them robbing travelers who are likely hungry, tired with their market. I missed several flights and was stranded. So I stayed the night at the Hyatt after not being able to travel or eat dinner. I arrived at 2am and had no options. The market in the hotel was RIDICULOUS. $13 for a Celsius drink. $7 for one nutrigrain bar, $7 for a KitKat, $6 for a pop tart. Are we in a remote part of the world where these items have to be shipped in on a camel’s back for 1500 miles?! These items don’t even cost half this in Hawaii.

Our son was in the Children's Hospital across the street a couple blocks away, this hotel was the perfect temporary home base. There's a covered parking garage, room service, and a laundry room. There is a large restaurant but not alot to say about it, breakfast was fairly quiet and not busy. It's not a fancy part of town, but it is close to freeway access and the large medical complex. In good traffic it's 20 mins from the Airport. There are other fast food type places down the street but not a good neighborhood after dark. If we're back at the hospital we would stay here again.

Had a great stay here; Haili at the front desk made sure we were taken care of, helped us with parking, and gave us physical keys when our digital one stopped working. Room was spacious, bathroom was very spacious and had a bathtub, and the beds were reasonably comfortable. Our only issue during our stay was with trying to contact the front desk before we arrived; I was transferred twice and put on hold twice before I could even talk to someone at the desk. I also had to talk to an AI which asked me the same questions repeatedly just to get to a human being. While the service once we got there was excellent, my experience over the phone was not up to standard.

Comfortable ish mattress. More on the firm side….. however, softer than Marriott next door but firmer than Westin (westin at DIA airport is heavenly compared to here). No comforter just extra thick sheets that felt very stiff, scratchy, extra starched like a military uniform…..which the pro to that means your bedding is completely washed and clean. Con is it’s a thin sheet and not very cozy or comfortable like a comforter would be (but it’s clean!). Clean hotel. Cheerful customer service. Rates continue to go up every year we fly out here for medical appointments but they have changed where parking use to be a nightly rate added to your stay, they now include the parking in parking garage (but rates are also higher than last year, so can’t say you’re actually saving). Breakfast voucher is included now which is new. We did try it out for just one morning but it was very limited to ONLY “pancakes” or “all American breakfast” and “juice” or “coffee”. Having allergies and gluten free, not a coffee drinking we fortunately got a substitute of fresh fruit & juice which wasn’t substantial enough nor worth the price raises. Cafe and restaurant are available and very clean relaxed hotel in a safe area. Walking distance to restaurants. (I use to live here 19 years ago and compared to what it USE to be like, it’s a lot safer seeming than it was back before these hotels were built and everyone knew to avoid colfax area - I don’t worry at all about walking to and from the hospital out here). I do wish they offered more affordable rates for medical patients of Denver Childrens hospital as there is no Ronald McDonald house around for affordable lodging this close to the hospital to my knowledge. We love that we can walk from the hotel straight over the walkway to the hospital appointments it makes it so much easier. There’s so a Panera bread on the way and ihop not far down the road, another few lights over from ihop is chipotle and other places to eat.

Stayed with my wife for a work trip. Nice clean room and over all great experience. Big TVs and cable, perfect to catch a game on TV during our stay. Ordered a really good steak Philly from the hotel restaurant, I highly recommend the Hyatt here.

I recently stayed at the Hyatt in Denver/Aurora and had a great experience. The property itself was very well maintained, clean, and comfortable throughout my stay. What really stood out to me, though, was the staff. Every team member I interacted with had a positive attitude, was incredibly helpful, and genuinely seemed happy to be at work. That kind of energy made a big difference and really elevated the overall experience. I would definitely stay here again and recommend it to others visiting the area.

Shout outs and lots of love to Madonna and Cassandra for accommodating my stay here as always. As a matter of fact…the entire team here are nothing short of amazing. They are always all smiles and great attitude which makes my stay here always enjoyable. That’s nice to have and come to after a long day at work:)

I stayed here because it was so close to the University of Colorado hospital my husband was staying at. When I checked in, it was very, very late and the ladies at the front desk gave me a parking pass to park right in front of the hotel, ao I wouldn't have to go walk over to the parking garage and back. I was already so stressed out with what was going on with my husband and I was so thankful for what they did for me. They worked with me day by day with me being unsure on when I would be checking out. Madonna at the front desk was like an Angel out of the sky. She was so helpful and encouraging and understanding. I highly recommend this establishment to stay at, especially if you have loved ones in the hospital. Thank you all tons ??

Very accomodating services. The location is close to the hospital which is great if you have family hospitalized but I still ended up taking an uber home every night since the last call for shuttle is 6:30 and the area is to sketchy to be walkable. The hotel is nice but if you like a bit softer mattress and sheets it might not hit the mark for you. The sheets felt too starched and scratchy and bed was to firm for my taste so unfortunately I changed hotels mid way through my stay in town.