I absolutely LOVE this hotel!!!! It is so beautiful and everything was beautifully appointed!!! The artwork was just breathtaking!! The staff is incredible especially Amanda and MJ. At 4:30 in the morning, they were so kind to me even took me on a tour and let me tell you it was spectacular. No expense was spared. The owner of this Hotel did an outstanding job. Amanda and MAt 4:30 in the morning, they were so kind to me even took me on a tour and let me tell you it was spectacular. No expense was spared the owner of this hotel did an outstanding job. Amanda and MJ thank you for being so incredible and treating me like a guest in your home! I definitely will be returning

I stayed here this past weekend but I frequently visit The Benson for leisure and it was STUNNING. The food at The Common Good is delicious! I’ve gone for breakfast, lunch and dinner and everything is always so appetizing! This is the best hidden gem in Aurora!

The Benson Hotel truly became a home away from home while my son was in treatment at Children's Colorado Hospital. I don't know how to properly express gratitude for the kindness and support that they offered during this very difficult time. The management (Meredith and Brenna) were so helpful in making reservations for me to get me into a room that I could stay in through the duration of my son's treatment. Tyshea helped me track down an Amazon package that got delivered to the wrong building. Asha and Fern greeted me each morning, asking how my son was doing. Every staff member that we interacted with was so kind and thoughtful. The hotel suites are beautifully appointed and spacious, the bed was comfortable, and there was plenty of storage for our extended stay. The restaurant and bar were excellent, and I loved sitting in front of the big fireplaces in the lobby. It was easy to walk to and from the hospital - we also used Uber/Lyft quite a bit since my son wasn't allowed to walk. On one particularly difficult day, the staff noticed I was in tears and sent a bottle of wine to my room. A lovely hotel with people with truly wonderful hearts. Thank you from the bottom of my heart for taking care of us so well.

While the hotel itself is clean, nice and well-appointed, the service was a major letdown. Front desk staff, both shifts, were unhelpful and downright arrogant. The “complimentary” parking is a joke—after struggling with a broken QR code for 20 minutes, I was forced to pay for valet. Plus, the parking lot is a 10-minute walk away, something they fail to mention at booking. There’s also a sliding restroom door with a huge gap—no privacy at all. On top of that, I had issues with the internet and was given zero assistance. It’s a shame because the hotel has potential, but the poor service and lack of basic amenities left a bad taste.

great location! the bed was HUGE and was so soft! best sleep ever. staff was amazing, i stayed for a family members wedding and everyone was so nice and helpful consistently ! would 100% stay again

I had a great experience at the Benson. Everyone I encountered was exceptionally professional and helpful, I even had left behind earrings that were very important to me and the front desk attendant has gone out of her way to help get them back to me. I highly recommend this hotel if you need a stunning hotel with great service in this area.

I have so much gratitude for the staff and management at the Benson Hotel. They went above and beyond consistently while I had an extended stay there. They made me feel respected and safe. The hotel itself is incredibly well maintained and is very clean. I have environmental sensitivities and found staying here very safe and healing. Importantly, they are in close proximity to world class medical care in Aurora. I highly recommend a room with a Juliet balcony: the fresh air and sunlight into the room is luxurious! They have fresh flowers throughout the lobby that are refreshed weekly, which adds another layer of beauty and interest. The artwork in the hotel is also well curated and adds a lot of visual depth and vibrancy.

Beautiful and clean hotel. The interior designing was spectacular. It is located in Aurora, CO which was only 20 minutes drive to Denver. The neighborhood was cute and quiet. The restaurant at the hotel had great food for kids and adults, we ate there every morning! Staff and service was warm and welcoming! We will definitely be coming back.

Loved staying here! What a wonderful place with attention to detail at every turn:-). I appreciate them making accommodations for the room being ready a bit earlier! The hotel is simply beautiful with a easy drive everywhere. Also, 3 parking options which is awesome these days. The vibe in the restaurant and bar area is so chill and relaxing and the breakfast was INCREDIBLE!

I have stayed here 8 times, and will stay a few more times over the next several weeks. My experience varies each time I visit. I'm a titanium preferred rewards member, but have very rarely received any of the perks of membership. Sometimes I get the additional 'treat' and 'snack' that comes with membership (such as the canvas bag) but other times nothing. Additionally, I've never been upgraded, which is odd given I'm in the highest tier of their rewards program (and have had upgrades at other iprefer hotels). This may sound like a ridiculous complaint, but as someone who travels weekly and thus is away from family (and consistently stays at i prefer hotels), the little details in recognizing loyalty/membership go a long way to make traveling a bit less tiring. I also directly asked if there were any upgrades available and I was told I wouldn't be able to stay in the same room, but when looking online, there's certainly availability for upgraded rooms for the duration of my stay (8 nights). The rooms are decorated nicely, but there is a stark difference between the 'creme' rooms and the wood-paneled rooms (which are far better). Overall service is fine, but again, as someone who travels weekly, the perks really do make a difference when you're away from home, so it's a bit off-putting when the perks you're 'guaranteed' aren't fulfilled. Wish there was more consistency here. Last week when I stayed, there were some valet problems with getting the car picked up in a timely manner (one time waited 18 minutes after calling for the car at 6:20 am). That is rare, and usually the valet team is speedy, but it can be frustrating when you're the only person waiting for the valet and it still takes 20 minutes, which can impact your morning plans. Gym is nice. Room service is hit and miss - there are a few times I have stayed where there was no room service for a day or two in a room, but the last two times I've stayed the room has been serviced daily. Overall it's a nice hotel and it's convenient for those needing access to the hospital. If the experience was more consistent across each of the trips, I would give almost 5 stars (rooms would remain 3-4 due to the quality difference, even though the rooms are charged at the same rate).