Honestly not worth the price. The lobby is nice and the view from the room is great but everything else feels very run down. Lock on the bathroom door was broke, tv didn’t work, phone didn’t work, no fans in the bathroom. The beds were hard as rocks. Elevators made concerning noises. You have to pay for wifi if you are not a member and you have to pay for parking. Staff was pretty helpful though and the gift shop was nice.

Loved my stay! Shade was so kind and accommodating!! Will be coming back for sure to stay again! Felt like a home away from home because of the impeccable service! Wish I could give more stars!

The beds aren't rock hard, which I appreciate so much. Love this hotel! I only have 2 complaints. Parking isn't very good. The front Parking lot is great but always full. You have to walk around the whole building when Parking in the back lot because there's not another entrance in the back. And the placement of the heat/AC vents are aimed at the TV and windows so it takes forever to cool the room, which is a problem if you are a hot sleeper. But this hotel offers everything you need and more! Definitely ask for a room facing the mountains!

Service experience was stellar! This was our second visit this year, both times for a dance convention. I booked 2 rooms, one for 1 night and one for 2. I was checked in for both very quickly and my preferences were confirmed. The rooms are good, though not as nice as other Westins that I've stayed at. I was bummer that they did not have a Bonvoy lounge. Pool is big enough to enjoy. Fitness center was in great shape and there are even saunas in the locker rooms. All in - I'd stay here again.

We had a wonderful stay at The Westin Westminster. The hotel was clean, comfortable, and very well maintained, and the staff was friendly and welcoming throughout our visit. The rooms were spacious and the beds were extremely comfortable. The location is also very convenient for visiting the area. One small suggestion would be to have lotion already stocked in the room instead of needing to request it. Other than that, everything was excellent and we would definitely stay here again.

Upon arrival my husband had to spend almost an hour arguing about checking in. First, he needed me to go in and show my ID which was fine and regular security protocol; however, the additional 45 minutes was due to poor service and staff who were not knowledgeable enough in checking guests in. I went to the women’s restroom in the lobby to take my 2 and 6 year old children. While in the bathroom stall, I noticed the ceiling tile was completely open and it appeared there was clothing or something up there. It is EXTREMELY disturbing to me there are even ceiling tiles that can open over bathroom stalls, especially in a women’s restroom and especially when my children are in there. This bathroom was not closed for service. When I showed the picture to the front desk representative she said oh, they are doing work up there. I don’t think so! You have a worker up in the ceiling in a woman’s restroom and you keep it open?! Unacceptable and so creepy! We get to our room and it is ok but the details of the hotel make me feel like it isn’t the Marriott standard for sure. When I laid down in our bed, the sheets smelled like they had been sitting in a closet for a year, that old linen smell. The next morning my husband woke up to shower and the water was not hot in the shower, it was lukewarm at best. I called to the front desk and they sent someone up who acted like I was being picky and said the water was hot. Ok, I’ve stayed in hotels A LOT and this water was not warm, much less hot. I kind of chuckled at the man thinking he was kidding and I asked “you think the water is hot”? He replied that is as warm as it gets. My husband was shivering. My kids were begging me not to bathe them when they felt it- it is not warm enough at all. After this I read multiple reviews about the same complaint with cold water. The sink water is scalding hot and the shower is 70 degrees at best. I don’t like to complain but these events are adding up and somebody should be paying attention to what reviewers are saying. The indoor pool was so cold my kids didn’t want to swim-this has never happened in any other hotel we have stayed in. They are kids, unless it’s freezing they are not going to deny a chance to swim. I’m disappointed at best. Marriott has a level of quality to me and this does not add up. You can stay across the street and have free breakfast for a better price. When I sent a complaint to management they did offer me some Marriott points but maintained the open ceiling tile in the restroom was not a big deal and they were doing maintenance work. I don’t know, I’ve never experienced that and I do not think any kind of work should be done in the ceiling above bathroom stalls without the restroom being closed. They said the stalls above were closed but you can see into any stall from the ceiling tile that was open. There also looked to be clothes or some type of garment up there. I don’t know any women who want to feel their privacy is invaded in any way in a restroom.

Unbelievably great experience at this property. The rooms are akin to sound isolation chambers. The staff, incredibly polite and professional - these people smile & greet you when you enter the room, genuinely refreshing in the post Covid era. Add to all that that this is a very clean, dog friendly property, 5 stars becomes too few to fairly rate this hotel. My advice: opt for the Mountain View. You won’t regret it, neither will your four legged companions…. (See pic).

We enjoyed our stay. The rooms were very nice and clean. We were comfortable both in the rooms and in the lobby. Be aware that they charge for Wi-Fi use. The conference area was nice and clean. Only problem was one side was freezing and the other side was burning up. I was glad there were some restaurants close enough to walk to, but wish there were more.

Disgusting and overall disappointing stay. The bathroom was so dirty and unsanitary. The shower had stains on the floor and when water was ran there were black pieces of unknown material floating around. The door frame to the bathroom appeared to have blood or fecal matter stuck to it. The toilet did not refill after flushing so I had to take the toilet lid off to manually push down the lever to refill. The baseboards had grime and filth built up with hair stuck to them. Also, while walking into the hotel there were workers cursing and said the F word multiple times in front of my 1 and 3 year old daughters. For a room that costs $250 plus $15 for parking, it is very disappointing. I have been a Marriott member for many years and this is the WORST experience I have had with one of their brands. **I was fully refunded for the cost of the night which was appreciated.**

I had a great experience at The Westin Westminster. Parking was spacious, easy, and stress-free, which made arrival and departure incredibly convenient. The staff throughout the hotel was friendly, professional, and genuinely welcoming. Every interaction felt smooth and well-managed, which really sets this property apart. I attended an event here and everything was flawless—from the setup to the service and overall execution. It was clear the team was organized, attentive, and experienced, making the entire experience seamless. This is a well-run hotel that delivers on comfort, service, and event excellence. I would absolutely recommend it and look forward to returning.