The hotel is clean and in a great location. It’s cheaper than other downtown hotels. I would stay there again but you need to be aware of the $28 daily amenities fee. The fee is for the free things they offer like coffee in the lobby and warm cookies and a free daily drink at the bar. So take advantage or argue up front that you won’t touch those things and you can walk a block to Whole Foods and get all the coffee and breakfast stuff you need

I don’t even know where to begin. Many of the reviews that I read prior to staying here cited poor customer service and I would have to agree. First, I purchased a room with a Mountain View for our wedding anniversary. What I got instead was a room with the view of a wall. I was even charged extra for the view of the wall. The hotel itself is very noisy. We stayed on the third floor and at about 9 o’clock last night the people above us decided to put on their snow boots and jump up and down for over 10 minutes. I wouldn’t say the hotel is super clean, but the cleanliness wasn’t an issue for me. Fast-forward to the morning when we went downstairs to try to get a cup of coffee and the coffee urn was completely empty. I went to the front desk and let her know but she wouldn’t even look at me and said thanks so I walked away with no coffee in hand. Our stay came with a free breakfast. I know specifically because that’s one of the reasons I booked this hotel and when I asked the front clerk about it, she denied that my reservation had breakfast included. Again, she wouldn’t even look me in the eye. She was so consumed with what she was doing on the computer that she couldn’t even pay attention to the customer. I would never stay here again, nor would I recommend staying here to anyone I know. It’s way too expensive for The lack of quality that they provide.

Been coming here for many years when I travel to Denver for work. Rooms are getting a little tired but the location is nice and the restaurant next door is good for a cocktail. Staff are friendly. The stupid resort fees are ridiculous though and since the rooms are more tired I am considering not going back next time. Just feels like they are getting overpriced.

We were in town for the Broncos/Bills game and chose this location due to its great price and proximity to union station, which allowed us to light rail to the stadium. We found the rooms quiet, clean and the beds very comfortable. There were some nice places to eat within walking distance. The hotels restaurant was nice, but felt it was expensive for it offered and would suggest eating nearby. We would definitely stay here again.

My stay at Hotel Indigo was seriously impacted by the behavior of one staff member, Casey. His attitude was consistently rude and dismissive. When I requested hot water, it was not brought to the room. Instead, I was told to come downstairs at 6 AM to fill water myself—only to then be told that water was not available. This back-and-forth was frustrating and completely unnecessary. Throughout our interactions, Casey spoke with visible attitude, avoided eye contact while talking, and made simple questions feel like an inconvenience. This is not the level of hospitality or professionalism I expect from a hotel of this brand. Overall, the lack of basic service and poor customer interaction significantly lowered the quality of my stay. I hope management takes this feedback seriously and addresses staff training and accountability.

Beautiful, modern hotel in a prime downtown location. Rooms are clean, stylish, and quiet with comfortable beds and great city views. Staff is professional, friendly, and makes check-in effortless. The lobby and common areas have a polished, boutique feel, and the on-site restaurant and bar are convenient with good food and drinks. Parking and valet service are smooth, and Union Station is just a short walk away, making it perfect for exploring the city. Everything feels well-maintained and thoughtfully designed — an excellent stay from start to finish.

Stayed here for a one night stay-cation with my homegirl, and it has been such a nice night. We went to a show at ball arena which is just a quick 12min walk from here. As an IHG platinum member and possibly a slow season I was upgraded to a beautiful view of downtown Denver. As a local I love going high to get a different view of the city whenever possible. Before arriving I called in and Oscar helped me find the best parking near here and when I arrived he also helped me get checked in. Everything else was perfect bed, view, service, and location.

Loved our stay. Just one night, but rooms large. Quiet central A/C. The toilet was not very roomy and may be difficult for someone that's plus size. But extremely clean. Beds were so comfy. My husband and me slept for 10 hours straight. There is a restaurant attached to the hotel and the pancakes were delicious. Would definitely stay again

Let me start off by saying if you book through booking.com you will be charged extra fees after your stay that they don’t tell you about! If I would have known that I was booking for 2 nights which is $300 plus fees after the stay of $136, then I would have never booked this place. If you have a vehicle, parking per day is $45. The hotel lobby looks upscale but the rooms are just okay and definitely could have been cleaned better. Not worth the price at all. And the parking garage is a bit of a hassle plus the 2 different elevators. The hotel elevators are extremely fast and shut after literally 1 second. We did not try the restaurant that was attached because the reviews were not good. Last time we were in Denver we stayed at the Slate which was 5 stars all around. If you need a recommendation, stay there! Plus this hotel claims to be right next to the Rockies stadium but is in fact not, it’s down the street from it.

The hotel and staff were very nice. We only really had 1 issue, but it was fairly off-putting. Our A/c in our room wasn't working and our room was 78 degrees, so a maintenance guy came up immediately and determined that a full replacement of the unit was needed. Fortunately, the hotel must stock some units, because he was able to grab one and install it in about 1.5 hours. While this in itself is a little unfortunate, because it is just a little awkward while you sit there watching TV and the maintenance guy is working away for that long. But it's still understandable and what other options do they really have but to fix it ASAP. After he replaced the unit, the A/c worked like a charm until about 1am, when we woke up and it was 80 degrees in our room again. It was too late to get up and try to move to a different room, so we informed the staff the next morning and asked if there was some form of partial refund or compensation they could offer. Their response was less that stellar. They essentially said if we had notified them at 1am, they could have moved us to a different room, but because we didn't let them know at that time, there was nothing they could do or offer. Again, hotel itself was fairly nice and most of the staff were friendly. You likely won't have a room with a faulty A/c, so probably worth still staying. But, know that if something does go wrong with your stay, their policies don't always put the customer experience first.