Beautiful hotel just across the street from Union Station. Lobby and waiting areas were open, airy, and modern. Very friendly greeting from the person checking us in. Halls and elevators were spotless. Our room was quite nice. Comfortable king bed with cotton bedding. Lots of power and USB ports next to the bed and on the credenza. The bathroom had a huge shower and the towels were soft and fluffy. There were two closets. The TV worked well, with apps for Netflix, YouTube, etc. The only annoyance was a noisy air conditioner that woke us up a couple of times.

The rooms are clean and the staff attentive. There is a restaurant and bar, as well as a few classic old style bicycles available for use. The hotel is located across the street from the train terminal, so it's a short walk. Many restaurants are within walking distance too.

Clean room soft bed nice receptionist free popcorn board games in lobby restaurant downstairs complimentary alcohol and water and great location. FYI the total cost you see when you booked your hotel room is not what the cost at the end of your trip will be. It's an extra $28 per night for amenity fee in the fine print. That's why I subtracted a star. And then add security deposit too which you should get back at the end.

The hotel itself is great our company has used them for awhile so my review will probably not change the company view but this hotel charges each guest mandatory charges above the cost of the room, that's weather you utilize any of the amenities they change you with. If these MANDATORY amenities were clearly explained during check I would have used the amenities but no they put it on a small card along with your keys. Those amenities that most hotels supply for FREE were 2 bottles water a day, one snack in the lobby (cookie, brownie) use of the fitness. That's it. Just ask questions at check-in get clarification what IS INCLUDED and what you WILL be charged when you leave.

The hotel is clean and in a great location. It’s cheaper than other downtown hotels. I would stay there again but you need to be aware of the $28 daily amenities fee. The fee is for the free things they offer like coffee in the lobby and warm cookies and a free daily drink at the bar. So take advantage or argue up front that you won’t touch those things and you can walk a block to Whole Foods and get all the coffee and breakfast stuff you need

I don’t even know where to begin. Many of the reviews that I read prior to staying here cited poor customer service and I would have to agree. First, I purchased a room with a Mountain View for our wedding anniversary. What I got instead was a room with the view of a wall. I was even charged extra for the view of the wall. The hotel itself is very noisy. We stayed on the third floor and at about 9 o’clock last night the people above us decided to put on their snow boots and jump up and down for over 10 minutes. I wouldn’t say the hotel is super clean, but the cleanliness wasn’t an issue for me. Fast-forward to the morning when we went downstairs to try to get a cup of coffee and the coffee urn was completely empty. I went to the front desk and let her know but she wouldn’t even look at me and said thanks so I walked away with no coffee in hand. Our stay came with a free breakfast. I know specifically because that’s one of the reasons I booked this hotel and when I asked the front clerk about it, she denied that my reservation had breakfast included. Again, she wouldn’t even look me in the eye. She was so consumed with what she was doing on the computer that she couldn’t even pay attention to the customer. I would never stay here again, nor would I recommend staying here to anyone I know. It’s way too expensive for The lack of quality that they provide.

Been coming here for many years when I travel to Denver for work. Rooms are getting a little tired but the location is nice and the restaurant next door is good for a cocktail. Staff are friendly. The stupid resort fees are ridiculous though and since the rooms are more tired I am considering not going back next time. Just feels like they are getting overpriced.

We were in town for the Broncos/Bills game and chose this location due to its great price and proximity to union station, which allowed us to light rail to the stadium. We found the rooms quiet, clean and the beds very comfortable. There were some nice places to eat within walking distance. The hotels restaurant was nice, but felt it was expensive for it offered and would suggest eating nearby. We would definitely stay here again.

My stay at Hotel Indigo was seriously impacted by the behavior of one staff member, Casey. His attitude was consistently rude and dismissive. When I requested hot water, it was not brought to the room. Instead, I was told to come downstairs at 6 AM to fill water myself—only to then be told that water was not available. This back-and-forth was frustrating and completely unnecessary. Throughout our interactions, Casey spoke with visible attitude, avoided eye contact while talking, and made simple questions feel like an inconvenience. This is not the level of hospitality or professionalism I expect from a hotel of this brand. Overall, the lack of basic service and poor customer interaction significantly lowered the quality of my stay. I hope management takes this feedback seriously and addresses staff training and accountability.

Beautiful, modern hotel in a prime downtown location. Rooms are clean, stylish, and quiet with comfortable beds and great city views. Staff is professional, friendly, and makes check-in effortless. The lobby and common areas have a polished, boutique feel, and the on-site restaurant and bar are convenient with good food and drinks. Parking and valet service are smooth, and Union Station is just a short walk away, making it perfect for exploring the city. Everything feels well-maintained and thoughtfully designed — an excellent stay from start to finish.