Main issue: I have been waiting for my deposit (150$) to be returned for more than 20 days now. Edit: I have received my deposit back after a significant wait. I am adjusting the review accordingly to account only for the frustration surrounding the waiting. - On the 5th day after my stay I wrote an email about it and their reply was that the deposit had not been automatically released - and they had manually released it. I was told it would take 3-5 business days for it to be returned. I said to myself ok, maybe they have no bad intentions (even though I would have never gotten my money back if I did not approach them...) - Another 5 business days pass and no deposit has been returned. I write another email. Now I am told "it will take 5-10 business days" - Now the 10 business days have passed and no deposit has been returned. I am writing this review to raise awareness about this fraudulent behaviour and hopefully gain traction to resolve the issue. Note: The payment has been paid through a Revolut account which has worked perfectly fine in the US throughout my stay. There is no reason the return of the deposit should take this long. If we exclude the feeling of being scammed after my stay, and in order to make an honest review I have to mention that the stay itself has been indeed positive: The rooms were cleaned daily, the towels were changed frequently, the room had all the small but necessary amenities (like an iron, a hair dryer, etc.) and the people at the reception were welcoming.

In a great location. Everyone working there was super friendly, clean rooms, complimentary breakfast and happy hour was awesome and 24 hour pool and hot tub. All around a really great hotel to stay at for the price.

I had an absolutely amazing stay. The staff were fantastic and helpful throughout the stay. From check in to check out. The place was clean. The bed was comfortable and the hotel was quiet!!! I slept great! The room has a full kitchen, with full size refrigerator. They had plates, pots, pans, cups, glasses and utensils. Also, a dishwasher and coffee machine. Nice bathroom, a desk, and couch. The breakfast was good with many different choices. Eggs, sausage, Cajun potatoes, fresh fruit, chopped or whole. Scones, waffle machine, oatmeal with your choice of different toppings, yogurt, coffee, tea, juice, etc... The coffee was actually pretty decent. Very nice seating area as well to have your breakfast. They have a happy hour in the evening, Monday to Wednesday with free finger food and beer and wine. There is a pool and hot tub in the basement as well as laundry facilities. The hotel is 6 minutes by Uber from Union Station. The Denver Mint is right across the street from the hotel. If you want to tour the Mint, just make sure you reserve a free ticket months in advance. I found out too late and I was not able to get in. I did a tour of their Capitol Building which is literally an 11 min walk from the hotel. Beautiful building with lots of history. If I ever return to Denver, I will stay at this hotel again. It had everything I needed and more. The staff really do care about the quality of your stay, and it shows.

Being from out of state I was a bit concerned about being downtown but this hotel was really great. I stay in a lot of hotels and generally have plenty to say but this stay was flawless. We checked in just after 3, the employee at the front desk was really kind. Paid for parking (I think it's $37/day in their lot or $27/day across the street. We parked across the street and I could see my vehicle.) My adult daughters really loved the hot tub and pool, though I didn't join them. The next day on my way out I asked for fresh towels and voila, they were there after lunch! Beds were super comfy, FOUR PILLOWS TO A BED!! I needed an iron and the one there was nearly brand new, in great shape. Lots of space, great value. I did break a glass on accident so we'll see what happens ??

Honestly this is one of the best fair priced hotels I’ve stayed at in the downtown Denver area. Rooms were very clean and have a full kitchenette equipped with an induction top for cooking. I had my two girls with me and they fully enjoyed the 24/7 pool. Which sold us in the first place bc we knew we wouldn’t be in town until a little late and didn’t have to rush to the pool. And then the continental breakfast was honestly one of the better ones I have had as well. Still your typical hotel free breakfast but they had potatoes and egg omelette and a yogurt bar that was a touch above the rest in my opinion. Also the complimentary happy hour was a pleasant surprise! Honestly for the value- this is somewhere we will for sure be staying again if we are around the Denver area. The only downside was the tv had like 5 channels- but we had a laptop with us so we just used our streaming services. If you bring a game console you could easily set the tv up with an hdmi cord.

We love the staff at the front desk; very helpful! The room seemed to be small, however we had everything we needed! The shampoo, body wash, lotion were very good brand! I would recommend to stay here anytime!

I had an excellent stay at this hotel, and it would not have been possible without the help of Cameron. For context, I made a nonrefundable booking through Super.com, originally for early October 2025. But I had a schedule conflict, so I needed to rebook. Cameron worked proactively with his manager to allow us to reschedule despite Super.com’s nonrefundable policy, and he rebooked us for our new dates in late October at no cost to us. Without Cameron’s help, we would not be able to complete our stay, so I want to thank him for his work and flexibility. I also want to extend my gratitude to Daniela, who gave us complimentary early check-in after we had an early flight into Denver. Both Cameron and Daniela made our stay very comfortable, and I would gladly choose to stay here again.

Cozy and well-located hotel in downtown Denver. The suite includes a convenient kitchenette with a full-size refrigerator, dishwasher, microwave, and everything needed for a comfortable stay — perfect if you prefer preparing your own meals. Rooms were clean and comfortable, breakfast was simple but good, and the hotel also has a swimming pool. I especially loved the sunset views from the window. Great location within walking distance of the Denver Performing Arts Complex, Colorado Convention Center, and nearby downtown parks. I would happily stay here again.

This was a terrible disappointing stay. We hoped that paying for a pricier place would mean a better experience, but this is below par considering the price. Very limited on-site parking available for an exorbitant price, practically paying for a motel room for your car. There are some parking lots around the area that are cheaper, but expect to dish out money to house a vehicle. The rooms are roomy, but everything in them is old and outdated. Old TVs with no casting functions and nothing available but infomercials, and in our room it was 40 ft from the bed with the couch directly under it. You'd need binoculars to watch anything on it. They also charge an additional hefty security deposit. We stayed for about 4 days, and ended up needing an additional $300 to check in because they didn't communicate that when we got the reservation. The entrance is also frustratingly difficult to find and very crowded. I understand there's probably not much they can do about that, but it sucked.

We had a great stay! We came in for a quick business trip and wanted to be close to the convention center (perfect walking location for that!). We ended up taking our young kids along so we could visit family during our trip to CO, so we also wanted a family friendly hotel. I was a little nervous about location after reading some reviews but we felt totally safe walking around (both daytime and after dark) - it's a typical city after all, you have to just be mindful. We parked our rental car across the street that the hotel recommended since their small lot was full, it was easy and convenient. The room was big enough, we appreciated the large 12 cup coffee pot (not a silly Keurig!!!!) and the cleanliness of everything. There was no dish soap to do dishes by hand but they happily supplied us with detergent for the dishwasher when we needed it. Temp levels were nice/easy to manage, we didn't hear noise from any other rooms and minimal noise from outside. Beds were super comfy. We hit a snaffu when the hotel couldn't locate packages we had shipped there for our business event which was a bit stressful but staff was SO nice and helpful. The GM ended up coming over and helping us locate them just in time. We really were so pleased with the friendly staff. They were so helpful, too, when we were loading & unloading our car and having to do so with young kids in tow. Truly couldn't speak more highly about the staff at this hotel!