The Broadmoor is truly a special place and absolutely worth a visit. The hotel and grounds are gorgeous, beautifully maintained, and impressive from the moment you arrive. What stood out most, though, was the exceptional service. Everyone we encountered was attentive, professional, and welcoming. We also enjoyed Sunday brunch, which was excellent! There was a fantastic variety of food, everything was beautifully presented, and it made for a wonderful way to spend the morning. Between the beautiful setting, outstanding service, and overall experience, The Broadmoor definitely lives up to its reputation.

Oh my what an incredible place this is. While visiting friends in the area, they took us here for a early evening snack. I can’t say enough about how incredibly awesome and beautiful this place is. I cannot even begin to say you have to witness it for yourself. The food was fantastic. The setting was perfect and our waitress as I recall Miss Isabella was fantastic. Gave us plenty of insight concerning the establishment. Lots and lots of history here.

This place was Heaven on Earth!!! Absolutely beautiful. The staff was fantastic. The rooms were very nice. The property was unbelievable. Perfect for just walking around & enjoying the views!! They have several pools & 2 fantastic Golf courses. And so many different shops & restaurants on the property

This is a 5-Star Hotel with a reputation built in service, that is well earned. Everything about this property is world class. A visit feels like we've been transported to the middle of the Mediterranean surrounded by lush landscape and exquisite scenery. It is at once tranquil yet with a vibrancy that inspires deal making, problem solving, and the next evolution of business ideas. It is the perfect place to relax, unwind, refresh and to sign the multi billion dollar deal. Ask me how I know...

Extremely beautiful place and impressive installations. But there is something even better in Broadmoor Grounds: Their staff, ALL of them are extremely well prepared, professional, and very courteous. I have stayed 2 times here and both times the staff makes the difference, there are luxury hotels with nice staff but the staff here is in a totally different class!!! Food & Drink quality is excellent.

There's nothing like the Broadmoor. The grounds including the lake, flowers and wildlife are beautiful. The staff were very accommodating. With the abundance of activities available for their guest, I can not fairly describe or rate the resort. It's beautiful. You just have to experience it. We were visiting friends for the Weekend of Jazz.

The Broadmoor is an amazing place. The staff is so personable and professional, attending to every detail in the rooms to the dining experience. You will step into the past of the west but be spoiled like royalty. Everyone should experience the Broadmoor once in their lifetime!

Our stay was absolutely exceptional from start to finish. The hotel staff went above and beyond to make everything seamless and welcoming. From the valet service to the food and beverage team, every single person we encountered was professional, friendly, and genuinely helpful. The attention to detail and level of hospitality truly made the experience perfect. We couldn’t have asked for a better stay and will definitely be returning. Highly recommend!

We had a great experience. Everything was 5 stars. All the staff are very professional. Especially Julia at the front desk of Broadmore West extremely helpful, friendly and courteous. I hope her supervisor will see this and give her the high five she deserves. Highly recommend this place.

My first stay at The Broadmoor was for work, and the best way I can describe it is: very swanky… it screams old money. From the moment you arrive, there’s a sense of history, luxury, and tradition that’s hard to miss. The property is beautiful, well-kept, and feels like a place that has been hosting guests at a high level for a very long time. What truly stood out the most was the customer service. It honestly goes so far above and beyond that it’s hard to put into words. Everything feels personal — from the greetings to the way staff anticipate your needs. You really feel taken care of here, and that level of attention makes a big difference in the overall experience. There are lots of food options on property, but I did notice that there was only one restaurant that serves a full breakfast. You can get sandwiches and lighter options at one of the cafés, but if you’re looking for a traditional sit-down breakfast, the choices are limited. Lunch options felt similarly restricted, and during my stay, two restaurants were closed, which made planning meals a bit more challenging. If you’re visiting during a busy season, I would absolutely recommend planning ahead and making reservations. Everything can be booked directly on The Broadmoor’s website, and that’s the way to go. For example, The Golden Bee is extremely popular — and if you don’t have a reservation in advance, you’re probably not getting in. If on-property dining doesn’t work out, it’s easy to venture offsite. Uber fares are reasonable, and the hotel also offers a shuttle into Manitou Springs, which gives you additional dining and exploring options. The fitness center was probably my biggest personal disappointment. I had really high expectations simply because it’s “The Broadmoor,” and while it has all the basics, there was nothing exceptional about it. Others I was traveling with seemed to enjoy it just fine, so it may just come down to preference. My main issue was the hours, 5:30 AM to 7 PM. I wish it opened earlier and stayed open later, because with my schedule, I couldn’t get there as often as I would have liked. One thing that surprised me was that the resort is pet-friendly. It’s not something that bothered me at all, but I didn’t expect it given the level of luxury and formality the property gives off. My guest room was immaculate, clean, comfortable, and beautifully maintained. And a huge personal bonus for me was the Nespresso machine in the room. It’s a small detail, but it made mornings much better. Overall, this was my first time at The Broadmoor, and while I was there for work, I could easily see it being an amazing place for a girls’ getaway or a relaxing vacation. Between the scenery, the service, and the classic luxury feel, it’s definitely a place I’d return to — next time with more time to enjoy it.