I was disappointed with my stay. The rooms are outdated and lack modern conveniences, including USB charging ports or bedside outlets for charging an iPhone. The conference rooms were also poorly equipped, with very few accessible power outlets for attendees. The service was equally disappointing. Some staff members were rude and unhelpful. My room was not cleaned on the second day of my stay. I requested housekeeping again on the morning of the third day, but when I returned around 9:00 p.m., the room still had not been serviced, and even the bed sheets had not been changed. Coffee in the room is for one morning and they don’t clean nor bring more. For breakfast you have to wait long time or go and request for coffee while the first thing they do is to bring the check. Overall, this hotel did not meet the standard I would expect for a property hosting business travelers and conferences. I hope management addresses these issues by updating the facilities and improving housekeeping and customer service.

Coming to the Steve Spangler conference: Best Day Ever in Denver, Colorado meant having a place to stay, and this was the chosen place. Best decision ever! The place was lovely, tastefully decorated and staff was warm and helpful. Loved my stay there. Rooms were large, clean, came equipped with standard accessories, and some with a fridge and microwave. Household staff were really diligent and welcoming. In house meals - breakfast was awesome and had quite a variety. Management team was wonderful and very accommodating. Lunch bar was quite varied and had an awesome salad bar, wings and misc sampler items. The restaurant also amongst other things had the most awesome vegetarian black bean burger ever! I really enjoyed my stay. The hotel also features several conference rooms, business center, lounge, gym and more. It is every bit worth the price. If you need a classy, comfortable, quiet, clean place to stay, please check them out! It will be worth every dollar!

The only good thing making this hotel worthwhile is its convenient location to Red Rocks. If you just need a place to crash and plan on spending no time in the hotel, book away. If you're interested in any amenities, like breakfast, polite service, or a quiet and clean stay, look elsewhere. The hotel is outdated, the staff is rude, the rooms lack the basics (like blow dryers and fast wifi), and the furniture highlights were scratched vinyl headboards and stained sheets. Would not stay again.

This hotel houses military recruits who are getting ready to leave for boot camp. I expected the hotel to be much nicer considering. The rooms had stains that completely grossed me out. There was one on the chair and one in the second room we rented. The stain in the second room was LARGE on the floor. The second room had no hot water and the bathtub did not work. Maintenance did come up and fix the tub. There was only one coffee for the coffeepot and it was decaf, it was like they never restocked the room. I was thankful because the room I was staying in had very well working AC. The second room we had did not. It was blowing warm air. The front desk staff that checked us in was wonderful. It was fun to learn about him. For over $150 a night room this hotel lacked severely.

????? Exceptional Stay at Sheraton — Dorian Made It Perfect I just wrapped up a fantastic stay at the Sheraton and can’t say enough good things. The hotel itself was spotless, the bed was incredibly comfortable, and the location made everything easy. Check-in was smooth, amenities were exactly what I needed, and the whole place had that relaxed, welcoming vibe you hope for when traveling. But what really took this from a great stay to a five-star experience was Dorian. Dorian is a fantastic person and worker — genuinely one of the best hotel staff members I’ve ever interacted with. He was attentive without hovering, knew the answer to every question I had, and went out of his way to make sure my stay was hassle-free. You can tell he takes real pride in his job and actually cares that guests are comfortable. It’s rare to find someone who combines professionalism with that level of warmth and personality. Thanks to Dorian and the rest of the team, I’ll absolutely be back the next time I’m in town. If management is reading this: Dorian is an asset. Recognize him. Highly recommend this Sheraton to anyone — and if you see Dorian, tell him Jim from Nashville says thanks.

This hotel is trash. The staff is rude. They have claimed to be ‘under construction’ for years but the only thing updated is the lobby. The staff is rude. They hallways to the rooms have like caulked ceiling panels everywhere it looks like an old cruise ship hallway. The rooms are run down with a fancy lamp to really make it look nice. Like throwing new rims on a geo metro. Horrible… idk what the requirements are for a 4 star hotel but this is not it.

Lobby was the nicest part of the hotel. The hotel and the rooms are old and dated to say the least. Price was absurd. Over 150 for one night. Breakfast not included. Soaps and conditioner in room was not topped off/empty Hallways look like unlicensed carpenters finished them. It smells and looks gross. Headboard was deteriorated. For this price I expect nicer amenities, furniture and breakfast. We gave it a shot. Never again.

Isn't it weird how your contractors installed a sliding shower door in the direction that requires the guests to climb over the toilet to get in and out? If I managed this hotel I would be contacting them ASAP while there's still a service warranty. Whoever's in charge of the contractors needs to tighten up the ship, this is absolutely unacceptable. Typical "good enough" oversight that reeks of cheap labor.

Great stay. Loved the free coffee it was real coffee and was able to get an americano. Liked the gym nice and big and the pool looks like it will be nice, still in renovations. The head of the bed had some wear and tear to vinyl. Over clean and spacious room and the view was great on the top floor. We liked the food at the restaurant the burger was delicious and it was the best fries I have ever had. We liked the atmosphere and the check in host was very nice.

Last minute work related trip. I booked here since it is the company "preferred" hotel in the area. The front desk staff were very nice. The smell that hit me when I got off the elevator was nasty. Like a dry drain or grease trap. Still a slight smell of it in the room. The room has no privacy/black out curtain, just a sheer. While investigating the curtain situation, I noticed a large piece of tape on a cracked window. Super cool! At least it's not on the first floor. No refrigerator or microwave and the room is definitely older.