I spend about 30% of my professional life in planes/hotels. This is my second stay at this hotel. The rooms/beds are clean and comfortable, and the service is A+. Thanks to the manager, Ryan, I won’t stay anywhere else on my trips to Denver. He’s a top-flight hotel manager, and I’ve stayed at hotels in over 20 countries over a span of 28 years. Remarkable! 5 stars, well-earned.

Staff are helpful and friendly. Rooms are modern and clean. Breakfast has a nice assortment of options. It's a little loud because of its proximity to the highway and a railroad track, but it relatively quiet that notwithstanding. Worth the price and the view of the Rockies is really nice from the top floor.

This was honestly one of the best stays I've had at a hotel, and was also very affordable; caught a red-eye flight and desperately needed sleep, and the lady at the front desk (Angela, I think?) let us have a super early check-in! They have a lot of amenities and snacks to purchase, the bed was comfy, and breakfast was delicious with plenty of variety! We will definitely stay here again in the future!!

Odd hotel... the layout is different, kind of "industrial" feeling. This suits right next to the freeway and even though they said i have one of the quieter rooms the traffic noise was constant. The lighting in the room was also odd. No light to turn on when you walk in. Just the bathroom light and the switch want where I thought it would be. Also if you don't like light when sleeping there are several little lights that keep the room lit when trying to sleep. I covered them with black tape the 2nd night. Other than that the room was decent, normal H.I. breakfast.

Do not stay! I wish I could give a zero star! Extremely rude! Will cancel your reservation without your consent. My flight was canceled the day before my scheduled stay. Since my reservation was non refundable, I contacted IHG and was told the hotel would need to approve any refund. I immediately called the hotel and spoke with the manager, Felicia. I explained that I was asking about my options, not asking to cancel. While I was still on the call, she canceled my reservation without my permission and told me multiple times that she would process a refund because of the situation. I called several times that same day and was reassured each time that the refund was being handled. When I called again the next day, I was told there were notes in the system confirming that the manager canceled the reservation and agreed to issue a refund, and that I should allow a few days. More than a week passed with no refund. When I called again almost two weeks later, I spoke with another manager, Ryan. He was very rude and dismissive, cut me off while I was speaking, and refused to honor the refund. I told him Felicia shouldn’t have cancelled without my authorization, I could have found a way to make it since it was still a full day before, I could have driven. He said since my flight was cancelled why would I drive. Only after speaking with Ryan did I finally receive a receipt, almost two weeks later, and it listed the charge as a late cancellation. This was extremely frustrating since I never authorized the cancellation and had been told repeatedly that a refund was being processed. When I asked for call records or notes from my conversation with Felicia, that request was dismissed. If I had been told upfront that I would not receive a refund, I would have found a way to still use the reservation. Instead, the booking was canceled without my approval, leaving me no chance to make that decision myself and causing a loss that could have been avoided. IHG support confirmed that refund decisions are up to hotel management. In this case, the handling of this situation was inconsistent and very unprofessional.

We booked this room by mistake, wanting one further north. The price was reasonable, front desk staff was friendly, room was very clean but basic, breakfast was great. However, you are right next to the freeway so you will hear noise ( sirens, loud trucks, etc.). Also, it is in a skechy industrial area so there is nowhere to walk and food options for dinner are very limited. Not a bad stay for those looking for easy freeway access and an economic price point.

Our stay was absolutely wonderful! The customer service was outstanding, and every staff member was warm, helpful, and welcoming. The breakfast was amazing, so fresh, delicious, and with plenty of options. The rooms were clean and well-maintained, making our stay even more comfortable. Highly recommend this hotel for anyone looking for great hospitality and a memorable experience!

My cousin and I came from New Mexico for a concert and we stood at this hotel because it was closest to the saloon we were going to . our stay was wonderful from beginning to end Ryan got us checked in nice and easy he was wonderful and made us feel welcome. The rest of the staff greeted us every single time we came and left . We stood 2 nights breakfast was amazing both days rooms front lobby and hallways were extremely clean the best hotel that I have stayed in so far. I highly recommend this location for sure. If I could fire out how to post pictures I would this place is beautifully updated .

The building and room were clean and maintained well. It always smelled really nice in the hallways. Staff were attentive and kind. The breakfast could have used some bacon, but was otherwise delicious and very much appreciated. The hotel is right next to a highway, so there is some noise but we live near a highway as well so we weren’t too bothered by it. The area felt safe and it was a short drive or uber to downtown.