Our stay was extremely disappointing. When we arrived, we noticed a very uncomfortable situation in the parking lot and did not feel safe leaving our belongings in the area. Unfortunately, during our stay, our rental car window was smashed while parked in the hotel parking lot. What was most upsetting was the lack of support from hotel management. We asked for basic assistance such as a broom or vacuum to help clean the broken glass inside the car, but were met with indifference and no help at all. There was no sense of urgency or care for guests dealing with damage on the property. Breakfast was also very basic and underwhelming, with limited options and no effort to improve the experience. Overall cleanliness was average at best and did not feel well-maintained. For the price and expectations, this stay did not feel safe, supportive, or worth it. I would not choose to stay here again and would recommend others consider alternative accommodations.

I checked in at 4 and didnt check the room, I just bought the room. When i actually came into the room, the window was opened, there was a stain in the carpet, and the lamps were stained. I went to lay in the bed and the blanket was stained with something red. I went down to change the room and the lady at the front desk said it wasn’t possible because we bought the room at 4 and didn’t report anything till later. I just got extra sheets and an extra blanket. I went in the bathroom and the faucet was super loose. The ac panel was broken, the ac worked but the panel was broken. During the whole stay we heard loud music. We didn’t know where it was coming from, so we didn’t report it. Turns out it was the lobby. The place smelled like weed even though it was a no smoking zone and it also smelled like chlorine. Overall the stay was not that great but we stayed because we paid.

Rooms were dirty. There were ants and the worst part. Bed bugs. Their way of dealing with it was some free quarters to do laundry in their facilities with dryers that dont work. The bed was comfy. Breakfast was good. But I highly recommend you never ever stay here.

I was already in a room and just wanted to extend my stay for another day. The receptionist told me I would have to pay more if I booked directly with the hotel or make another reservation through Booking.com and make another deposit. I don't understand how these hotels only make our lives more difficult. I asked for a receipt for the refund of the other deposit, and the receptionist gave me a piece of paper with no value or proof of refund of my first deposit. Inconvenient procedures and terrible management.

Disgusting rooms first of all. This was our room as we walked in. We went back down to notify the front desk and request a different room. She was on the phone with a personal friend and was unbothered to help us and said they were booked. I explained to her that the room was not fit to be stayed in and she said we could leave but not get our money back even though the room was filthy and we never touched anything in it. She has no knowledge of protocol and was calling her manager on her personal phone. They refused do refund us for this disgusting room. So now I will be calling the health department and filing a formal complaint with the BBB. DO NOT STAY HERE

Quick 1-night stay with free parking, easy check in, and manageable accommodations. The location to the nearby highways are nice but the surrounding area can be viewed as not great. The smell of chlorine from the pool area will be noticeable in the elevators and you will hear your neighbors closing doors.

We were quoted one rate by a hotel employee and management confirmed it. We were simply told it was a mistake and they would not honor the rate. We flew in to watch a hockey game and to be dealing with jackals. I would never recommend this place while they are friendly what thief isn’t. I chose to stay at a place I know I am safe with both eyes closed. The rooms are noisy and the elegant smell of Mary Jane just lofts in the hall ways…

I'll start by saying the front desk lady I checked in with was very pleasant. The one I checked out with was pleasant but passive. The Hotel at first glance was nice and mostly clean. A little wore but not too bad. Our room was the same. However, in our room, I ended up falling asleep on the couch. I woke up to three, I assumed, bed bugs. I told the front desk when I checked out. I was told someone from management would call me - no one did. Second, I had to get up early to catch a flight. In the mist of our rush and my high anxiety, I forgot my bracelet. I realized it at the airport. I called immediately (It was 6am). The front desk said she would check and call me back - (If they find it, I could send them a packing label and they can mail it back to me, Cool!) - NO Call Back!. So, I called back when I landed - New desk person. She had no Idea. She said she would check with the clearing manager and call me back - No Call Back. I called back again the next day. The front desk said they didn't find it. I assured them that I know it was left in that room. She said they had not rented that room out yet and she would go check herself. She put me on hold for about 10 mins and then comes back to say it wasn't there. So at this point I just assume the cleaning crew stole it. I know its on me But Damn, can we not do the right thing in this world. Anyways, I do not recommend this hotel.

So, it's not "near" dt, but ur was cheap (could have supplemented Lyft costs to a nicer place Dt but I needed to be in that area). Check in was easy, girl was very nice, upfront about the deposit, and my room was actually very spacious and pretty clean. There's always the details, but even the nicest rooms get overlooked like that. Close to a 7 11 and a weed store. But everything is pretty sparsed out this side.