I visited at the time of a large conference (Oct 2025) which had students sharing rooms. Isaiah checked me into a room, but it was later given to someone else while I was out at dinner. I was locked out upon my return and did not have access to my things. Eventually, another front desk agent was able to figure things out - I was checked into the wrong room intially. The second room was great. The food was enjoyable. Kitchen staff was very helpful with the banquets. However, some front desk staff need more training.

The front desk staff is very professional and wonderful at this location. They went above and beyond to provide the best customer service that I have experienced in a long time. Thank you for making my stay exceptional.

I had a great stay at the Sheraton. The hotel felt very luxurious and I didn’t have any complaints during my visit. The beds were extremely comfortable and I slept great. Everything was very clean, and the food was good as well. One thing I really appreciated was how safe and secure the hotel felt. There’s always staff present and you need a key to access certain areas, so it’s not a place where people are just coming in and out. That added a lot of peace of mind. Overall, it was a wonderful stay and I would definitely come back.

Great location for this mediocre and pricey hotel. Zero view. Inconsistent housekeeping. Uncomfortable chairs and pillows, broken furniture. Toilet does not fully flush. Smart TV with YouTube and Netflix nice. Fridge appreciated, but froze our food with no adjustment knob.

The tower side suite I had was incredible, very stylish and nice. Felt very clean and bright and comfortable. My bed was a little on the firm side, but that's no reason to lose a star. Amenities are very nicely done at this hotel, the lounge is nice, clean and very well operated. The lobby convenience store is overpriced, but pretty well supplied as well. All in all, very nice hotel. The conference hall was very nice and everything worked great for our company event. Loved it.

I arrived on 1/13 to check in and was told by the front desk agent, Gary, that I had a shared room and would need to pay for a single room, despite my company already having paid for a confirmed single-room reservation. I showed him my company email, advised that this needed to be corrected, and after about 25 minutes, the issue was resolved. Upon entering the room, I found maintenance and cleanliness issues, including a broken shower head, no place to put soap in the shower, and a soiled toilet. It was after midnight, no other rooms were available due to our company booking, so I had no choice but to clean the toilet myself. After checkout, I realized I had left my Apple Watch in the room. Using Find My iPhone, I could see it was still inside the hotel. Hotel staff were not helpful, so I contacted the Denver Police non-emergency line and filed a police report. Even after being shown clear location evidence and later confirming that the watch had moved off the property, hotel management only stated they would “follow up with housekeeping,” which is not an acceptable response. I have escalated this issue to Marriott Corporate. Based on this experience, I do not recommend this hotel, and I will ensure my company is aware to avoid future bookings here.

Great place to stay off looking to be in the great of Denver. This hotel is located right in 16th street, with free bus, shopping, restaurants, entertainment. A little bit I'd everything and only a few blocks from the convention center. The rooms are nice, spacious and well kept. Staff were really friendly as well. Didn't eat at the restaurants, but the food and drink I saw looked good.

Well had a rough start in the beginning. Went to my room and card to go in my room wasn't working Went back downstairs to get a new card. Again didn't wrong. Didn't want to go back down. Called guest service which was a pain cause I had to call couple of times before the answer. Told them not going back down. Then only to realize that the tlroom number was wrong. Wanted to leave but they send up Cassandra from bell serive to help me out to find the right room and help with my bags. Im disabled so I have a hard time walking. She was kind and understanding. And if it wasn't for her help I would had left. To me she deserves a 20 star review for customer service. She made the difference in making my stay very nice. Thanks Cassandra

I had an amazing stay from start to finish. The staff is incredibly well trained—from the valet team to the check-in desk, everyone was professional, welcoming, and attentive. Breakfast was excellent with great variety and fresh options, and the restaurant overall delivered a fantastic dining experience. Truly a top-class stay and I would highly recommend it to anyone looking for comfort, great service, and a memorable visit.

My wife and I really enjoyed our stay. I loved the full gym and lots of restaurants within walking distance. We did have to request a microwave be brought to our room because it was not included.